Mohes, in its quality policy, is committed to customer satisfaction.
To this end the following objectives are set:
- Get the trust and respect of the client, through continuous improvement in attention and service at all times be provided.
- Promote the optimization of costs and outcomes of customers, informing them of new products and advising them to improve the performance of products and resources.
- Clearly identify the priorities according to the needs that each client and act on them.
- Minimize errors. For which they will be implemented corrective actions corresponding to each department.
- Create the optimum conditions in the workplace for employees, through their personal and professional development, involvement and participation in achieving quality objectives of the company.
- Streamlining communication channels with customers, suppliers and staff so that, according to their suggestions and proposals, the company can carry out a constant improvement in their customer service.